Travel plans should be simple, stress-free and every detail prearranged.
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Getting overwhelmed?
Organizing travel on your own can be frustrating.
There are so many moving parts, traveling between time zones (without getting jetlag), understanding your luggage limits, knowing the best flight paths to avoid waiting hours at the airport, the list can be never-ending.
We help make sure ALL your bases are covered,
so you don’t have to worry about a thing.
Customer Stories
We love to help organise the trip you want. Here's some past customer experiences.
“We needed to fly to several countries in South East Asia on a tight timeframe for a project.
Thao quickly and effortlessly organised the logistics, flights & accommodation, so we could put all our focus on the project.”
Dave K.
“I was looking for convenience, safety and the certainty that I was making the best choice. Thao is an expert in his industry, he understands that I don't want to just be a tourist I want experience art, culture and the sights each destination has to offer, while conveniently getting from A to B - with class.”
Maya B.
“Thao is fantastic and always keeping you up to date with information if flight numbers have been changed or flights cancelled I have complete trust in Thao everything is explained clear and explained to me thank-you Thao for always making easy to contact you”
Sallysue S.
“Thao’s expertise! His extensive knowledge of the countries we wanted to visit...took care of everything from flights to transfers to hotels to tours. What amazed me was his ability to cover everything we required for the trip and advise on the best ways to do things. His guidance made our trip stress free and one of the most enjoyable holidays we’ve ever had!!”
Wendy W.
“I’ve come from a background of hotels and a high level of service. I’d never recommend something I don’t wholeheartedly believe in; Thao is a genuine, dedicated and hard working individual who goes out of his way to make sure you get the best service possible - regardless of the service required.”
Jessica M.
“We wanted personalised experiences for our trip to Bali because we had never been before. Thao helped us out with all the bookings and connected us with his driver's and all. We say where we want to go, some ideas on what we want to do and our budget. All the hassles of bookings and organising are taken care of.”
Thomas C.
“The benefits of booking with Thao and Departures Co are endless. I've booked three trips with Thao so the fact I've come back again and again is credit to him and the team's high level of professionalism. I was able to save time and money, avoid confusion, immerse myself into the country/s I was travelling in and feel absolutely confident of enjoying my time away overseas.”
Sean M.
“I knew where I wanted to go and what I wanted to do, but to link it all together was the part that I didn’t have a clue about. Thao’s knowledge of places, tailoring the holiday to my needs, and having that point of contact, anytime of the day if anything went wrong, it was comforting.”
Lorraine G.
“I have used a Travel Advisor in the past. Initially, I hesitated because I typically prefer arranging my own trips. However, Thao proved to be a game-changer for us.
What ultimately made me decide to book with Thao was his exceptional expertise in securing the best fares and his skill in negotiating great prices for us. He took care of every detail, ensuring that our trip was not only well-organized but also budget-friendly. Thao's service has truly been exceptional, and I cannot emphasize enough how valuable his expertise has been.
If a friend of mine were on the fence about trying a travel advisor, I would wholeheartedly recommend Thao as their private travel advisor. His attention to detail, dedication, and the fantastic deals he can secure are unmatched.
I would definitely recommend Thao's services to my family and friends. I can confidently say that his service deserves a perfect 10 out of 10. Thao has made our travel experiences unforgettable, and I'm grateful for his assistance in making our trips more enjoyable and cost-effective.”
Gillian P.
“I've had the pleasure of using a Travel Advisor before, and my experience with Thao has been nothing short of outstanding.
The reason I chose to book with Thao is because he is incredibly reliable. He has consistently provided a level of service that goes above and beyond, making the entire travel planning process incredibly convenient. Thao's attention to detail and his ability to organize everything seamlessly has resulted in hassle-free holidays for me.
If a friend of mine were contemplating using a travel advisor, I would tell them about the convenience, the well-organized trips, and the hassle-free experience that Thao offers. His dedication to ensuring a smooth and enjoyable journey is truly commendable.
I wholeheartedly recommend Thao's services to both family and friends. In fact, I would rate his service a perfect 10. Thao's commitment to providing exceptional travel experiences is second to none, and I am extremely satisfied with his services.”
Mark P.
“I had never used a Travel Advisor or Designer before, mainly because I wasn't familiar with the concept. However, my experience with Thao has been nothing short of exceptional.
What ultimately made me decide to book with Thao was his reputation as an excellent operator. He has consistently exceeded my expectations in every aspect of my travel requirements. Thao's dedication to delivering a top-notch service has made a significant impact on my travel experiences.
If a friend of mine was considering trying a travel advisor, I would wholeheartedly recommend Thao based on my outstanding experiences with him.
I would absolutely recommend Thao to both my family and friends. I couldn't be more pleased with his service, and I would rate it a perfect 10. Thao's commitment to excellence and his ability to fulfill all of my travel needs have made him a valuable resource, and I'm extremely satisfied with his services.”
John L.
“I had never used a Travel Advisor or Designer before, but I can confidently say that Thao has set the bar incredibly high.
What ultimately made me decide to book with Thao was his exceptional level of support and professionalism. He proved to be the most helpful person I've ever dealt with when it comes to travel planning. No request was too difficult or too much work for him, and he consistently delivered the most professional service.
I have every intention of contacting Thao when I travel again because I know he will provide me with the best options, advice, and excellent service. His dedication to ensuring a seamless and enjoyable travel experience is unmatched.
If a friend of mine were uncertain about trying a travel advisor, I would strongly advise them to contact First Class Travel, particularly Thao. The level of service he provides is unparalleled.
I would wholeheartedly recommend Thao to both my family and friends. I couldn't be more pleased with his service, and I would rate it a perfect 10. Thao's commitment to delivering the best travel options and his unwavering dedication to his clients have made a significant difference in my travel experiences.”
Katalina N.
“I've had the pleasure of using a Travel Advisor before, and I turn to them for the most reliable information on services.
What ultimately made me decide to book with Thao was my prior experience with him. He had helped me before, and I was thoroughly impressed with his thorough and helpful approach. Thao's dedication to providing comprehensive assistance is what sets him apart.
If a friend of mine was considering trying a travel advisor, I would tell them, "If you want peace of mind, book with Thao." His expertise and commitment to ensuring a stress-free travel experience are unmatched.
I would absolutely recommend Thao's services to both my family and friends. Without a doubt, I would rate his service a perfect 10. Thao consistently delivers top-notch assistance, making every trip a smooth and enjoyable experience.”
Moira M.
“I've had the pleasure of using a Travel Advisor before, and the reason I do so is because it takes all the pressure off me when it comes to finding the best deals and organizing flight details.
What ultimately made me decide to book with Thao was his exceptional responsiveness and his ability to assist in organizing all my business class flights, even arranging a premium economy flight for one of the tickets. Thao's expertise shone through as he also guided us on which airlines to avoid due to post-Covid flight cancellations. Thanks to his recommendations, all our Singapore Airlines flights were punctual, and we encountered no issues with baggage or delays.
If a friend of mine were uncertain about trying a travel advisor, I would give them Thao's number without hesitation.
I would absolutely recommend Thao to both my family and friends. I would rate his service a solid 10. Thao's prompt assistance, attention to detail, and valuable advice have made our travel experiences stress-free and enjoyable.”
Juliette B.
“I have used a Travel Advisor or Designer before, and the reason I turn to them is because they have a wealth of knowledge about all the available options.
What ultimately made me decide to book with Thao was his exceptional level of service. Thao was not only open to making suggestions on the fly but was also incredibly flexible with the options he provided. He had a keen understanding of what was available and what would work best for me. Moreover, he didn't miss a beat, seizing some great deals as I was discussing various options over the phone. Thao's accessibility and responsiveness were immediate, and he maintained a calm and patient demeanor, never getting flustered, no matter the situation.
If a friend of mine was on the fence about trying a travel advisor, I would tell them, "Call Thao!" His ability to provide excellent guidance and options in a calm and patient manner is truly remarkable.
I would highly recommend Thao's services to both my family and friends. I would rate his service a perfect 10. Thao's dedication to his clients and his unwavering commitment to delivering top-notch service have made a significant difference in my travel experiences.”
Michelle C.
“I have used a Travel Advisor or Designer before because I believe it leads to a better outcome in terms of airfare.
What ultimately made me decide to book with Thao was his remarkable ability to quickly understand my travel requirements. I was thoroughly impressed with his efficiency and effectiveness.
If a friend of mine was unsure about trying a travel advisor, I would strongly recommend trying Thao. His knack for understanding and meeting your travel needs is truly exceptional.
I would definitely recommend Thao to both my family and friends. I would rate his service a solid 9. Thao's capacity to grasp your requirements swiftly and deliver an improved outcome on airfares is highly commendable.”
Fay P.
“I've had the pleasure of using a Travel Advisor or Designer before because I find their advice invaluable when it comes to achieving our travel goals in the most cost-effective manner and discovering new travel opportunities.
What ultimately made me decide to book with Thao was a seamless transition. I had previously used another company, and when my previous advisor left the company, Thao was assigned to handle my booking request.
If a friend of mine was unsure about trying a travel advisor, I would tell them that I've already recommended Thao to my friends based on my own positive experiences.
I would certainly recommend Thao to both my family and friends. I would rate his service a solid 9. Thao's ability to continue the high standard of service I was accustomed to.”
Lester P.
“I've used a Travel Advisor or Designer before because I value the wide spread of information they provide.
What ultimately made me decide to book with Thao was his exceptional efficiency and helpfulness. Thao's service has consistently been efficient and supportive.
If a friend of mine was uncertain about trying a travel advisor, I would tell them that Thao can provide accurate and wide-ranging information, making travel planning easier and more informed.
I would definitely recommend Thao to both my family and friends. I would rate his service a perfect 10. Thao's commitment to providing accurate information and excellent support has greatly enhanced my travel experiences.”
Peter B.
“Yes, I have used a Travel Advisor or Designer before, primarily for their valuable advice and assistance, especially when changes are needed during travel planning.
What ultimately made me decide to book with Thao was our consistent positive experience with him. We have worked with Thao on multiple occasions and found him always available to provide advice and facilitate changes in a timely manner. Thao possesses a deep understanding of airline issues and visa requirements, which has been incredibly beneficial.
If a friend of mine was uncertain about trying a travel advisor, I would tell them, "Contact Thao." His expertise and availability make him a trustworthy resource for seamless travel planning.
I would absolutely recommend Thao to both my family and friends. I would rate his service a perfect 10. Thao's knowledge, availability, and commitment to delivering exceptional service have significantly enhanced our travel experiences.”
Graeme M.
“I had not used a Travel Advisor or Designer before because I had always arranged my own travel.
What ultimately made me decide to book with Thao was a colleague's recommendation. I was impressed by the referral and decided to give Thao's services a try.
If a friend of mine was unsure about trying a travel advisor, I would tell them that I would definitely recommend Thao based on my own experience. The recommendation from my colleague speaks volumes about the quality of service.
I would certainly recommend Thao to both my family and friends. I would rate his service a strong 9. Thao's ability to come highly recommended and provide a great experience is certainly deserving of such a high rating.”
Helen C.
“es, I have used a Travel Advisor or Designer before. I relied on their services for many years while managing my own business, but I haven't needed one since I retired a few years ago.
What ultimately made me decide to book with Thao was my wife's research into travel advisors in Sydney. She found that Thao had the experience, knowledge, and excellent references we were seeking. Dealing with Thao has been an absolute pleasure. He was consistently prompt in his responses, maintained a positive attitude, and often went the extra mile to ensure our travel objectives were met. Additionally, we found him to be exceptionally honest and forthright in his advice.
If a friend of mine was uncertain about trying a travel advisor, I would tell them that a competent and experienced travel advisor can alleviate a lot of the stress and effort involved in planning a holiday or trip. They can also introduce you to opportunities and possibilities that you might otherwise overlook if you were planning on your own.
I would absolutely recommend Thao to both my family and friends. I would rate his service a perfect 10. Thao's extensive experience, exceptional service, and honesty make him a top-tier travel advisor, and he has greatly enhanced our travel experiences.”
Greg M.
“I had never used a Travel Advisor or Designer before, as I typically booked flights directly with the airline, having always received good service and competitive prices.
What ultimately made me decide to book with Thao was a frustrating experience with a major airline. They had mishandled a Covid-canceled international flight refund, leaving me feeling unimportant despite my lifetime frequent flyer membership with them. At this point, a friend recommended I contact Thao, and it was a game-changer. Thao was not only able to secure the same flight I was considering but also at a significantly better price than what my airline was offering. Since then, I've booked another pair of international flights for my family with specific requirements, and Thao provided several options and alternatives. He is friendly, knowledgeable, and makes the entire process incredibly easy.
If a friend of mine was hesitant about trying a travel advisor, I would tell them without hesitation to contact Thao. He will provide the help and solutions you need.
I would certainly recommend Thao to both my family and friends. I would rate his service a strong 9. Thao's friendly and knowledgeable approach, along with his ability to find the best solutions for your travel needs, is highly commendable.”
Andrea W.
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